Total Quality Management Essay Example | Topics and Well Written Essays - 750 words - 1

Total Quality Management - Essay Example TQM has been designed for companies that are operating in various disciplines and for this reason, each company has different uses and implementation technique of TQM. However, there are organizations that fail to implement TQM at an operational level. Some of the reasons for the failure are as follows:Â   Rigid Organizational CultureOne of the key reasons for failure of TQM is that the implementation of this process requires patience and agility and it requires flexibility in organizational culture. Organizations are required to change their paradigm from a functional to customer focus approach. Organizations that are unable to cope up with this approach can face detrimental consequences because implementation of TQM is not easy and it requires mobility to changing customer needs and business trends. Not every organization can cope up to such changes and this is certainly one of the reasons of failed implementation of TQM.Resistance to ChangeIf a company wants to implement TQM, it should first communicate to its employees the importance of TQM. Every single employee, from the lowest to the highest hierarchical level, should be accepting and willing to adopt this organizational change (Donaldson & Munir, 2013). However, such changes are not successful at times because some employees do not want to come out of their comfort zone and resist to any sort of change. Employees fail to understand the importance of this activity and do not understand that this will improve the productivity and profitability of the company.